Module 06 · optional

Velocity Credit

Credit and score

Secure soft-pull prequalification and authorized hard-pull credit workflows, giving the store one credit profile that Velocity Finance can structure and route against. Consent and permissible purpose are recorded before any inquiry runs.

What it does

Pull the soft first. Pull the hard only when the deal is real.

A hard inquiry costs the customer something. Running one early, on a customer who is still deciding, is a habit that is easy to build into software and hard to defend afterwards. This module is built so it cannot happen by accident.

Consent before anything runs

Written consent and a permissible purpose are captured and timestamped before an inquiry is made. Not as a checkbox in a settings page: as a gate the workflow cannot get past.

Soft pull first

Prequalification with no impact to the customer's score. Enough to tier the deal, rank the routes and have a real conversation about payment.

Hard pull only when it is time

The authorized hard pull runs when the customer has agreed to a structure and a lender is being submitted. Not before, and never automatically.

One profile the whole store uses

Bureau, report, score and date, versioned, and tiered against each lender's current program. One credit picture instead of three copies in three systems.

Illustration
Okafor, Joseph
Credit file · Orlando Honda · deal D-9042
Consent on file
Permissible purpose recorded before any inquiry ran
  • Written consent captured 11 March, 2:41 pm, on the showroom iPad
  • Purpose: credit application initiated by the consumer
  • Captured by Dana Whitfield · witnessed by the deal record, not by a person
Soft pull 11 Mar 14:42
664 Experian · Auto 8
No impact to the customer's score. Enough to tier the deal and rank routes.
Hard pull Not run
Held
Runs when the customer has agreed to a structure and a lender is being submitted. Not before, and not automatically.
Tier against each lender's current program
Regional Credit Union Tier 2 program v11, effective 1 Mar
Captive Finance Tier 3 program v6, expires 20 Mar
Adverse action trail

If a lender declines, the reason is captured with the inquiry, the score and the program version it was judged against. A declined customer can be told why, because the record of why still exists.

Illustrative product interface. Synthetic data, not customer data. Bureau names, scores and lender programs are invented for this mockup.

The trail is the product

The consent record sits at the top of the file, with when it was captured, who captured it and what purpose it was captured for. The hard pull is visibly not run. The tiering names the program version each lender was judged against, because a tier assigned against last month’s program is not a tier.

If a lender declines, the reason is captured with the inquiry, the score and the program version. A declined customer can be told why, because the record of why still exists.

What it holds

The surfaces this module provides

  • Consent and permissible purpose, recorded before any inquiry runs
  • Soft pull first, hard pull only when the deal and the customer are ready
  • Bureau report and score, versioned with the date and the bureau it came from
  • Tier assignment against each lender's current program, not a generic band
  • Route options ranked on score, down payment and the offers on the dealer's board
  • An adverse action trail, so a declined customer can be told why
How it connects

Where the credit profile goes

Credit is a separate module rather than a feature of the desk, because a credit pull carries obligations that deal structuring does not. Keeping it separate keeps those obligations visible.

From

Velocity Showroom, or the desk

Consent is usually captured on the showroom iPad, at the point the customer asks what they can be approved for.

Here

Velocity Credit

Soft pull, tier, and route options. The hard pull waits for a structure the customer has agreed to.

To

Velocity Finance and Velocity Desk

Both structure and route against the same profile, tiered against the same current programs.

Boundary

Credit data is non-public personal information, and a pull needs recorded consent and a permissible purpose. The platform never approves or denies credit on its own: it assembles the evidence, shows its reasoning, and a human decides. Every inquiry, score, rule version and approver is auditable.